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Gift box

Purchase and delivery of the box, activation of the box

About Neveo and the journal

  • Neveo, how does it work?
  • What are the characteristics of the journal?
  • How many photos are in each journal?
  • Shipping fees?
  • How can I download a journal that’s already been sent?
  • In which languages can the journal be printed in?
See all 8 articles

Activation of the box

  • How do I activate my Neveo gift box?
  • Where can I find my activation key?
  • My activation key is not working, what should I do?
  • What happens if I do not complete one of my 6 journals?
  • What happens when the 6 months of the set expire?
  • How long are my box and my activation key valid?

Purchase and delivery of the gift box

  • What does the Neveo gift box contain?
  • Where can I buy the Neveo gift box?
  • What are the different times, prices and delivery methods?
  • What is the status of my order ? Where's my package?
  • I have not received my box, what do I do?
  • My box arrived damaged, what do I do?
See all 7 articles
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