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  2. Journal shipping

Journal shipping

Shipping time, the recipient did not receive his/her journal, recipient’s country, shipping fees, a damaged journal was delivered

Shipping time

  • When will my journal reach its destination?

The recipient did not receive his/her journal

  • The journal hasn't arrived, what can I do?

Recipient’s country

  • To which countries can I ship a Neveo journal?

Shipping fees

  • What are Neveo’s shipping fees?

Edit delivery address

  • How can I edit the recipient’s address?

A damaged journal was delivered

  • What can I do if the journal has arrived damaged?
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